As a top OB/GYN clinic in Beverly Hills, Rodeo Drive Women’s Health Center (RDWHC) delivers specialized care to more than 150 patients each day. The stakes are high, and so is the expectation for seamless operations, from appointment scheduling to real-time access to medical charts and high-resolution ultrasound images. In 2015, RDWHC began a digital transformation, moving to cloud-based electronic medical records (EMRs) and away from legacy systems.
But as the digital demands grew, their internet couldn’t keep up. Bandwidth was constrained, call quality was inconsistent, and outages were disruptive.
“We had to go paperless to keep up with the times, but our internet wasn’t up to the task. Fortunately, I found WiLine.”
- Alex Baskin, COO, RDWHC
The clinic needed more than just fast internet. They needed a resilient, redundant, and scalable solution that could support their growing tech stack, protect critical workflows, and guarantee business continuity in a fast-paced, high-care environment.
WiLine implemented a future-ready connectivity solution tailored to RDWHC’s unique operational needs:
• Dedicated 500 Mbps Fixed Wireless DIA as the primary connection, delivering consistent, symmetrical bandwidth optimized for cloud-based medical applications.
• 200 Mbps Fiber Backup Circuit for true route diversity, ensuring automatic failover in the event of a line issue.
• SD-WAN Integration to intelligently manage both connections, optimize traffic, and prioritize critical workloads like EMR access, voice calls, and medical imaging.
• Dual-Antenna Rooftop Deployment to eliminate single points of failure and maintain uptime even during local infrastructure issues.
This dual-path design provides physical and logical redundancy, making sure the clinic remains connected even if the fiber line is cut or construction disrupts ground cabling, a common risk in Los Angeles.
• Always-On Connectivity With enterprise-grade bandwidth and network design, RDWHC ensures zero downtime for Athena EMR access, cloud-based ultrasound image transfer, and high-volume telehealth services.
• Effortless Scaling What began as a 50 Mbps plan has now scaled to 500 Mbps, all with smooth, no-interruption upgrades. WiLine’s infrastructure adapts as the clinic grows, without rework or hardware overhauls.
• Redundancy by Design WiLine’s fixed wireless DIA delivers signal via rooftop antennas, while fiber serves as a backup, ensuring physical separation and true continuity. This protects against common issues like trenching or construction cuts.
• IT Peace of Mind WiLine’s SD-WAN simplifies network control, automates routing, and reduces IT management workload. The healthcare team can focus on delivering care instead of troubleshooting connectivity.
Why It Matters
For a clinic that sees more than 150 patients daily, even a moment offline is unacceptable. RDWHC’s digital infrastructure must support high-bandwidth cloud services, telehealth consults, EMRs, billing systems, VoIP calls, security camera footage, and guest Wi-Fi, all without interruption.
"With WiLine, RDWHC didn’t just solve a bandwidth problem, they built a resilient, high-availability network architecture that aligns with the demands of modern medicine."
- Alex Baskin, COO