Unmatched Reliability Across All Communications Services 

WiLine's cloud-native communication services bring voice, video, messaging, contact center, into one fully managed platform-built for scale, uptime, and integration.

From UCaaS and CCaaS to hybrid PBX and POTS Replacement, we deliver seamless, modern communications that adapt to any environment.

One Platform. Every Channel. All Managed for You.

Voice, video, messaging, and legacy support-delivered from the cloud, customized to your environment.

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Availability Across All of United States

Get to Know WiLine’s Communication Services

Evaluate which product makes most sense for your business.

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UCaaS

Our UCaaS platform brings together voice, video, messaging, and collaboration in the cloud-offering full PBX features, zero hardware requirements, secure automatic backups, and seamless integration with third-party tools, all scalable to businesses of any size.

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CCaaS

Our CCaaS solution puts you in control with a powerful real-time dashboard for monitoring, reporting, and managing customer interactions-complete with call recording, CRM integration, remote agent support, and customizable tools backed by expert engineering.

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Meetings

Connect with teams or clients anywhere in the world using our secure web meeting service, featuring HD video and audio, screen sharing, interactive chat, and meeting recording-all designed for seamless communication from small team huddles to large webinars.

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PBX Trunks

Enable a smooth transition from legacy systems to the cloud by connecting your existing PBX to the PSTN via SIP trunks-offering cost savings, scalability, improved call quality, and built-in redundancy without disrupting your current infrastructure.

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POTS Replacement

Our POTS Replacement solution transitions traditional analog phone lines to modern digital systems using LTE-based adapters and wireless solutions-ensuring compatibility with legacy devices, compliance with safety regulations, and uninterrupted operation during power outages through built-in battery backup.

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Everything in Sync-from Phones to Meetings to CRMs

Every WiLine communication service works together by design. Your UCaaS connects with CCaaS. Your Meetings are accessible through browser links. And your legacy PBX? Integrated with SIP trunks or replaced entirely. It’s all one ecosystem, managed through one platform, supported by one team.

* UCaaS, CCaaS, and SIP trunking-customized to fit your workflows.

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Modern Voice-Without Ditching What Still Works

With PBX Trunking, you can keep your existing phone system while unlocking modern call quality, failover, and centralized control. Add trunks, monitor usage, or extend service to remote sites-all without re-wiring your infrastructure.

*Stay ahead of the copper phase-out with LTE-backed digital service.

Contact Centers That Adapt in Real Time

With CCaaS, supervisors get visibility into every call and agent. Modify call flows, monitor live performance, and adjust routing rules instantly. Features like Whisper, Barge, and Listen keep quality high, even across distributed teams.

Analog Is Ending. We’re Ready.

WiLine’s POTS Replacement ensures critical devices like fire alarms, fax lines, and elevators stay online with LTE backup, digital adapters, and power failover. Fully managed and compliance-ready, it’s how you retire copper lines safely and smartly.

Testimonial quote

“Been using the service for two months now and we are very happy with the bandwidth. It is truly symmetrical. The price is more reasonable than other business service providers. We have also been pleased with the quick and thorough response to service requests“

John Christensen
Sacramento Media Sector

With WiLine you'll get:

  • Unmatched Speed: Ultra-fast connectivity
  • Guaranteed Reliability: 100% uptime.
  • Instant Scalability: Seamless growth.

UCaaS, CCaaS, and SIP trunking - customized to fit your workflows.

Upgrade Your Business Communications With WiLine

Evaluate which features make most sense for your business.

Ideal For
UCaaS
Businesses seeking unified internal communication hub
CCaaS
Organizations looking to improve customer engagement and control
Meetings
Teams needing simple, secure, and reliable virtual meetings
PBX Trunks
Companies transitioning from legacy to hybrid voice systems
POTS Replacement
Businesses replacing analog lines for regulatory compliance
Key Features
UCaaS
Voice, video, messaging, PBX features, CRM integration, mobile/desktop apps
CCaaS
Real-time dashboard, call reporting, whisper/barge/listen, CRM integration
Meetings
HD video/audio, screen sharing, live chat, recording, browser-based access
PBX Trunks
Hybrid SIP connectivity, cost savings, scalability, redundancy/failover support
POTS Replacement
LTE/digital conversion, safety compliance, battery backup, analog device support

One platform to serve every location-desk to mobile, agent to admin.

Industries We Dominate In

Retail Chains

UCaaS

Connect store teams and HQ with a single platform for voice, messaging, and CRM, scalable across every location.

Hotels & Hospitality

UCaaS

Seamlessly integrate with Opera PMS and streamline communications across front desk, housekeeping, and back office.

Education

UCaaS

Unify communication across staff and campuses, with paging system integration for audible alerts and safety messaging.

Healthcare

UCaaS

Enable secure, HIPAA-aligned voice and video between departments, clinics, and mobile care teams, without infrastructure upgrades.

Customer Support Teams

CCaaS

Empower supervisors with live dashboards, real-time stats, and full visibility into every agent interaction.

Remote & Hybrid Call Centers

CCaaS

Monitor, coach, and optimize agent performance with Whisper, Barge, and Listen, from anywhere.

Insurance & Financial Services

CCaaS

Route calls intelligently and pull reports instantly with full CRM integration and compliance-ready logging.

E-commerce & Retail

CCaaS

Respond faster across voice and digital channels while scaling support operations to match demand.

Remote Workforces

Meetings

Launch high-quality video meetings in seconds, no downloads, just browser-based simplicity.

Sales Demos

Meetings

Meet clients wherever they are with branded, secure video rooms and screen sharing that closes deals.

Education & Training

Meetings

Host interactive classes or onboarding sessions, with chat, screen share, and recording for asynchronous review.

Legal & Compliance

Meetings

Record and archive secure, encrypted video meetings for regulatory documentation and internal reviews.

Enterprises with Legacy PBX

PBX Trunks

Modernize voice without disrupting existing systems, add SIP trunks for hybrid, future-ready voice.

Multi-Site Businesses

PBX Trunks

Centralize voice infrastructure across branches with scalable, cost-effective SIP connectivity.

Call-Heavy Environments

PBX Trunks

Scale call paths instantly for high volume scenarios without ordering new circuits or dealing with carrier delays.

IT Teams Mid-Migration

PBX Trunks

Bridge on-prem to cloud at your own pace, without ripping and replacing your PBX overnight.

Hospitals & Clinics

POTS Replacement

Ensure life-safety device connectivity with LTE-based voice, battery backup, and remote monitoring.

Commercial Buildings

POTS Replacement

Replace aging elevator, alarm, and fire panel lines while maintaining full code compliance.

Schools & Universities

POTS Replacement

Secure paging systems and emergency phones with 24/7 uptime and FCC-mandated digital compliance.

Retail & Warehousing

POTS Replacement

Digitally transform fax, POS, and security lines without losing compatibility or control.

Learn More About Our Products

Explore our latest articles and insights on networking solutions

Resources for WiLine's Connectivity Services

FAQ

What types of communication services do you offer?

We provide a full suite of business communication solutions, including UCaaS (Unified Communications), CCaaS (Contact Center), Video Meetings, PBX Trunking for hybrid voice, and POTS Replacement for legacy analog line replacement.

With WiLine you'll get:

  • Ultra-Reliable, High-Speed Connectivity

  • Comprehensive Managed Services Suite

  • Flexible and Rapid Deployment

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“We only had 5 Mbps speeds on an old line. When everyone else in the building got online, we’d drop to 2 Mbps. It just wasn’t workable for our business. Time is money in construction. Slow internet was a bottleneck. I did my research, and WiLine was the only provider offering affordable, dedicated service. If we need more speed, WiLine just turns it up. It’s that simple; the convenience has been a game-changer.”

Lori Hyder

Vice President of IBCC

Modernize Your Communications.

Cloud voice, meetings, contact centers, and POTS replacement-custom-fit to your business.

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