01WiLine · Customer Support

Support that picks up. 24/7/365.

Submit a ticket below and a real engineer will reach out fast. Connectivity, voice, security, cloud — one team, one number.

  • 24/7/365 phone support
  • Replies within minutes
  • Real engineers, no scripts

Customer Support Form

Tell us what's happening — we'll get to work right away.

In order to expedite your service request, please provide the full address for the property the service request relates to.

Please describe in a few words the service request reason.

02Direct lines

Still haven't found what you're looking for?

Skip the form — call or email the right team directly.

Tech

Product Support

Outages, slowdowns, equipment & service requests.

1-844-252-6973support@wiline.com
Billing

Billing Enquiries

Invoices, contracts, account changes & payments.

1-844-252-6973billing@wiline.com
WiLine Customer Portal Login
03General questions

Quick answers, no waiting.

The most common questions our customers ask — from on-net coverage to symmetrical bandwidth and cybersecurity services.

FAQ22 questions
Ordering is Easy, and you could have our service in a matter of days. You can call us at 1-844-252-6973 or you can complete this form. If your property is On-Net, we usually can install our service within 3 to 5 business days. For Off-Net properties a building survey may be required. This is a free service and requires no obligation to contract WiLine Services. Normally, even for Off-Net buildings WiLine can deliver service within 30 days from contract signature.